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Central Reservation Office
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Hotel Contacts

Premier Palace Hotel Kyiv

Address: 5-7/29 T. Shevchenka Blvd. / Y. Chykalenka St., Kyiv 01004, Ukraine View hotel on the map
Tel.: +38 (044) 244 12 00
Viber / Whatsapp / Telegram: +38 (067) 465 66 00
Email: reservation@premier-palace.com

Premier Hotel Rus

Address: 4 Hospitalna Str., Kyiv 01601, Ukraine
T +38 044 359 08 08 (Room Reservation)
M +38 098 359 08 08 (Viber)
T +38 044 256 40 00 (Reception)
E-mail: reservation@hotelrus.phnr.com

Premier Hotel Lybid

Address: 1 Peremohy sq., Kyiv 01135, Ukraine
Т +38 (044) 597 90 07 (Reservations)
Т +38 (044) 597 90 27 (Reception)
M +38 098 997 90 07
F +38 044 597 90 76
E-mail: reservation@lybid-hotel.phnr.com

Sales & Marketing Department

Inna Danylko,
Head of Sales & Marketing Department
E-mail: idanilko@hotelrus.phnr.com
Т +38 044 256 41 01
Working hours: 9:00-18:00

Premier Hotel Dnister

Address: 6 Mateyka St., Lviv 79007, Ukraine
T +38 (032) 297 43 05 / 297 43 06
Viber: +38 (067) 673 67 02
E-mail: reception@dnister.lviv.ua

Reservations

T +38 044 359 08 08
M +38 098 359 08 08 (Viber)
F +38 044 279 11 01
E-mail: reservation@hotelrus.phnr.com

Reservations

T +38 (032) 297 43 17
T +38 (032) 297 43 26
F +38 (032) 297 10 21
Viber: +38 (067) 673 67 05
E-mail: reservation@dnister.lviv.ua

Premier Hotel Odesa

Address: 32 Akademichna St.,Odesa 65009, Ukraine
T +38 048 740 88 88
М +38 097 202 36 76
Email: reservation@odesa-hotel.phnr.com
sales@odesa-hotel.phnr.com

Marketing Department

Yuliya Sokolova,
Marketing Specialist
E-mail: y.sokolova@hotelrus.phnr.com
T +38 044 256 41 30
Working hours: 9:00-18:00

Sales & Marketing Department

Tel.: +38 (032) 297 43 04
Fax: +38 (032) 297 10 17
E-mail: spm@dnister.lviv.ua
Hours: 9.00-17.30

Premier Hotel Palazzo

Address: 33 Hoholya St., Poltava 36011, Ukraine
T +38 (0532) 611 205 (Reception)
M +38 (067) 9 611 205
T +38 (0532) 610 850 (Restaurant)
M +38 (067) 6 610 850
E-mail: info@palazzo.com.ua

Meetings & Events

T: +38 (032) 297 43 23
M: +38 (067) 340 84 75
Viber: +38 (067) 753 96 97
E-mail: events@dnister.lviv.ua
conference@dnister.lviv.ua
Working Hours: 9.00-17.00

Premier Hotel Aurora

Address: 10/12 Alchevskyh Str., Kharkiv 61002, Ukraine
T +38 (067) 826 26 62
M +38 (067) 546 41 24
Viber: +38 (067) 826 26 62
E-mail: reservation@hotel-aurora.com.ua; aurorakharkiv967@gmail.com

Conference & Banqueting Department

Working hours: 9:00-18:00
Conference & Banqueting Managers:

Yuliya Bezkorovainaya,
E-mail: yuliya.bezkorovainaya@hotelrus.phnr.com
T +38 067 434 00 13

Inna Kyrychok
E-mail: inna.kyrychok@hotelrus.phnr.com
T +38 067 433 74 31

Room Service

T +38 (032) 297 43 64

Premier Hotel Pochaiv

Address: 3 Vozzyednannya St., Pochaiv, Ternopil region, 47025, Ukraine
T +38 (03546) 6 15 17
M +38 (097) 788 53 35
E-mail: reception@pochaiv-hotel.phnr.com
Viber: +38 (097) 788 53 35

F&B Department

M +38 067434 00 59 (Viber, WhatsApp, Telegram)
Т +38 044 256 40 21
F +38 044 256 46 44
E-mail: restaurant@hotelrus.kiev.ua

Premier Hotel Shafran

Address: 1/4 Zamosyanska St., Sumy, Ukraine
Reception: +38 (095) 314 91 74
Restaurant: +38 (099) 747 73 00
E-mail: reservation@shafran-hotel.phnr.com

Wellness Center

Tel. +38 032 297 43 02
Mob. +38 067 673 02 56
Working Hours:
Daily from 8 am till 10 pm

Guest Comments and Customer Feedback

Tel.: +38 (044) 597 90 30
Email: comments@phnr.com

Leave a review about your stay
Leave a feedback about event organization
Leave a feedback about event (for participants)

Business Centre

T +38 (032) 297 45 64
F +38 (032) 297 10 21
E-mail: bc@dnister.lviv.ua
Working Hours: 24 hours

Premier Hotel Geneva

Address: 32 Yevreiska St., Odessa, Ukraine
T +38 (0482) 311-312
E-mail: reservation@geneva.phnr.com
Mob./Viber: +38 (067) 882 81 55

Reservations

Tel.: +38 (044) 244 12 00
Email: reservation@premier-palace.com
Skype: premier.palace.reservation
Viber / Whatsapp / Telegram:
+38 (067) 465 66 00

Conference & Banqueting Service

Tel.: +38 (044) 244 14 48, 244 12 22
Email: conference@premier-palace.com

Premier Palace Wellness Club

Tel.: +38 (044) 244 12 39
Viber / Whatsapp / Telegram:
+38 (067) 503 78 79
Email: fc@premier-palace.com

Concierge

Tel.: +38 (044) 244 12 05
Email: concierge@premier-palace.com

Guest Relation Manager

Tel.: +38 (044) 244 12 00
Viber / Whatsapp / Telegram: +38 (067) 462 02 72
Email: grm@premier-palace.com

Premier Club Loyalty Program

Exclusive Customer Service Line
Tel.: +38 (044) 359 05 92
Email: awards@phnr.com

Guest Comments and Customer Feedback

Tel.: +38 (044) 597 90 30
Email: comments@phnr.com

Leave a review about your stay
Leave a feedback about event organization
Leave a feedback about event (for participants)

Ikigai Restaurant

Tel.: +38 (044) 537 45 37
Call for take away or delivery daily
from 12:00 a.m. till 21:00 p.m.: +38 (067) 220 69 77
Email: ikigai@premier-palace.com
Follow IKIGAI on Facebook / Instagram

Terracotta Restaurant

Tel.: +38 (044) 244 12 35
Email: terracotta@premier-palace.com

Atmosfera Restaurant

Tel.: +38 (044) 244 13 04
Email: atmosfera@premier-palace.com

Hotel legal data

PJSC HOTEL "PREMIER PALACE"
Legal / physical address: 5-7/29 T. Shevchenka Blvd. / Y. Chykalenka St., Kyiv 01004, Ukraine
Tel .: +38 044 244 12 00
Email: medoc@premier-palace.com
Certificate of establishment of the hotel category

Premier Hotels and Resorts

Corporate Sales & Marketing / Membership & Hotel Development

4а Hospitalna Str., Kyiv 01601, Ukraine
Tel.: +38 044 359 08 10
Email: sales@phnr.com

Corporate Marketing & PR

Email: pr@phnr.com

Reservation Department

T +38 044 597 90 07
M +38 098 997 90 07
F +38 044 597 90 76
E-mail: reservation@lybid-hotel.phnr.com
Viber / WhatsApp / Telegram: +38 098 997 90 07
Skype: reservation@lybid-hotel.phnr.com

Loyalty Programs

Premier Club & Premier Corporate Club
Exclusive Customer Service Line
Tel.: +38 (044) 359 05 92
Email: awards@phnr.com

Guest Comments & Customer Feedback

Tel.: +38 (044) 359 08 08
Email: quality@phnr.com

Share Feedback on a Recent Stay
Share Feedback on a Recent Event (for organizers)
Share Feedback on a Recent Event (for attendees)

Sales Department

T +38 044 597 90 38
E-mail: sales@lybid-hotel.phnr.com
E-mail: sales1@lybid-hotel.phnr.com
E-mail: sales2@lybid-hotel.phnr.com

Conference Department

T +38 044 597 90 39
М +38 067 620 12 46
М +38 067 628 11 41
E-mail: conference@lybid-hotel.phnr.com

Employment Inquiries

Corporate Human Resources Department
Email: hr@phnr.com

Marketing Department

T +38 044 597 90 36

E-mail: marketing@lybid-hotel.phnr.com

Suppliers Offers

Corporate Purchasing
Tel.: +38 (044) 590 69 85
Email: ababanov@phnr.com

Guest Comments & Customer Feedback

T +38 032 297 43 26
Viber: +38 (067) 673 67 02
E-mail: spr@dnister.lviv.ua

Share Feedback on a Recent Stay
Share Feedback on a Recent Event (for organizers)
Share Feedback on a Recent Event (for attendees)

FB Service

T +38 044 597 90 65
M +38 067 351 44 47
E-mail: mrest@lybid-hotel.phnr.com

Central Reservation Office

Working Hours: 8:00-20:00

Tel.: +38 (044) 359 08 08
Mob./Viber: +38 (098) 359 08 08
Email: reservation@phnr.com

Hotel Reservation Office

T +380 (532) 611-208
Working Hours: Mn – Fr 9.00-18.00
E-mail: reservation@palazzo.com.ua
E-mail: info@palazzo.com.ua

Premier Hotel Miskolc

Address: Arany János tér 1, Miskolc 3526, Hungary
E-mail: reservation@miskolc-hotel.phnr.com
Reception 24/7:
+36 46 790 292 (Stationary)
+36 70 866 06 12 (Mobile/Viber/WhatsApp/Telegram)

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